Superfluous thinking processes counteract the desired recovery effects. As a perfect host, you should give your guest what he needs for a break in their home: feel-good service at its best instead of strangers in your home.
Let's face it - you lead a company through tough times. Lack of staff and overwork are on everyone's lips, and the fear of falling over as a patient or a resident determines public discourse. So where is the operator now the priority?