WELCOME TO ASE-TV

Congratulations on your decision for the ASE-TV solution from KraftCom!
We look forward to working with you to design your hotel or corporate experience. Before we start with the setup, we need some information from you so that we can optimally adapt your ASE-TV solution to your individual requirements.

Welcome to ASE-TV

Congratulations on your decision for the ASE-TV solution from KraftCom! We look forward to working with you to design your hotel or corporate experience. Before we start with the setup, we need some information from you so that we can optimally adapt your ASE-TV solution to your individual requirements.

THE SMART ALL-ROUND EXPERIENCE FOR YOUR GUESTS

ASE-TV offers a wide range of functions and options for the attractive presentation of your content:

More comfort, more freedom

  • Main menu: Our main menu usually includes the following items: TV, Radio, Sources, Screen Mirroring (Chromecast) and Features. This structured menu navigation makes it easy for your guests to find their way around and access the content they want.
  • Individual design: ASE-TV’s buttons and interfaces can be customized to match your company’s colors and design to fit seamlessly into your corporate design and create a consistent brand experience.
  • Wide range of features: Features include local area information, restaurant recommendations, attractions, room service and much more. This content can be customized to best meet the needs of your guests.

To give you a first impression, we have prepared some drafts that can serve as a guide:

Layout 1 – Main menu

Layout 1 – Submenu

Layout 1 – Content

Layout 2 – Main menu

Layout 2 – Submenu

Layout 2 – Content

Features of your ASE-TV system

Multicast, DVBC, DVBS: Our system supports a variety of transmission standards, including multicast, DVBC and DVBS.
This ensures that you have access to a wide range of channels and content, regardless of your transmission technology of choice. Sort channel list by guest language: Our channel list is intelligently designed with the ability to sort channels by guest language.
This way, your guests can easily find their way around in their preferred language and enjoy the viewing experience to the fullest. Optional categories: To make the channel list even more user-friendly, we offer optional categories.
These allow channels to be grouped by genre, region or other criteria, making it even easier for your guests to find their favorite channels. Centralized by server: Our channel list is managed centrally by a powerful server. This ensures smooth updating and management of the channel list, regardless of the number of connected devices. Thanks to central management, you can be sure that your guests always have access to the latest channels and content. With these features, we offer you a first-class viewing experience for your guests that is both user-friendly and versatile.

Sort radio station list by guest language: Our radio station list is designed to reflect the variety of languages and cultural preferences of your guests. We offer the option of sorting the radio stations according to your guests’ preferred language. This makes it easy for your guests to get information, chat or relax in their native language. Optional categories: To make the selection of radio stations even more user-friendly, we offer optional categories. These make it possible to group stations by genre, music style or region. This way, your guests can quickly and easily find their favorite stations and tailor the radio experience to their preferences. Centrally managed by server: Our radio station list is managed centrally by an ASE server. This ensures smooth updating and management of the channel list, regardless of the number of connected devices. Thanks to centralized management, you can be sure that your guests always have access to an up-to-date and varied selection of radio stations. With these functions, we offer you a first-class radio experience for your guests that is characterized by user-friendliness, variety and topicality.

Chromecast on ASE TV The ASE TV system offers an innovative integration of Chromecast to provide your guests with an optimized multimedia experience. Chromecast can be used to stream content from various devices to the TV screen. Netflix, Amazon Prime Video, YouTube, DAZN and much more. Chromecast can be integrated into the ASE TV system in different ways depending on requirements:

  1. Centralized: With central integration, Chromecast is controlled via ASE servers, which coordinate connectivity and interaction with the connected devices. This centralized control enables seamless and efficient use of Chromecast in different areas of your hotel or business.
  2. Decentralized: The decentralized Chromecast integration on ASE TV offers an innovative way to stream content from different devices to the TV screen. With this method, the Chromecast devices are discreetly mounted behind the TV, creating an elegant and unobtrusive solution that does not disrupt the room while offering maximum functionality.
  3. Integrated with certain TV types: Depending on the specific TV types and models, some TVs may already have integrated Chromecast functions.

Regardless of the chosen integration method, Chromecast on ASE TV offers a versatile way to share content and enrich your guests’ entertainment experience. With its user-friendly interface and compatibility with a wide range of devices, Chromecast helps your guests feel at home and enjoy their favorite content on the big screen.

Personal greeting at check-in via the PMS system on the TV Our ASE TV system offers a unique opportunity to greet guests personally at check-in. Thanks to integration with your property management system (PMS), we can display a customized welcome message on the TV, whether in the form of a friendly text with the guest’s name or an appealing graphic. There is even the option of playing a welcome video. The most important features:

  1. Personalized approach: By using information from your PMS system, we can welcome guests personally at check-in. A friendly text with the guest’s name creates a warm atmosphere and shows your appreciation.
  2. Graphic design options: In addition to text, we can also use graphic elements to make the greeting on the screen more appealing. An individual design can emphasize the brand experience of your hotel.
  3. Welcome video: For an even more personal touch, we offer the option of playing a welcome video. This can provide a brief overview of your hotel’s amenities and give guests a warm welcome.
  4. Permanent greeting in the main menu: The greeting can be permanently displayed in the main menu of the ASE TV system so that guests can see it whenever they switch on the TV.

To use this function, all you need is a compatible PMS system that supports integration with the ASE TV system. With the personal greeting at check-in through the PMS system on the TV, we offer you an innovative way to give guests a unique welcome from the outset and leave a lasting positive impression.

Room service via ASE TV With our innovative ASE TV system, we offer you the option of using your room service conveniently and efficiently via the TV. By integrating a comprehensive room service menu, guests can view, select and order products and items directly via the ASE server. Here are the main features of our room service via ASE-TV:

  1. Product selection: Via ASE-TV, your guests have access to a wide range of products and articles that you have entered into the system. This can be food, drinks, snacks, toiletries and much more.
  2. Convenient ordering: Guests can easily select and order the desired products and items via the ASE-TV user interface. The intuitive menu makes it easy to navigate and order.
  3. Interface to the PMS: With an active connection to the Property Management System (PMS), orders can be seamlessly linked to the room. The prices are automatically posted to the room bill, which enables a smooth billing process.
  4. User-friendly interface: The ASE-TV user interface is designed to be user-friendly and offers a clear presentation of the available products and their prices. Guests can easily navigate through the menus and place their orders.
  5. Fast and efficient processing: The integration of room service via ASE-TV speeds up and simplifies the ordering process. This enables you to offer an outstanding service and increase the satisfaction of your guests.

With room service via ASE-TV, you can offer your guests a modern and convenient experience that will make their stay in your hotel or accommodation even more enjoyable. From product selection to billing – our system supports you in offering first-class service and delighting your guests.

View invoices via ASE-TV Our ASE-TV system offers guests the opportunity to view their current room costs and other services conveniently on their TV. This enables guests to keep a transparent overview of their expenses at all times during their stay at the hotel. Here are the most important features of viewing invoices via ASE-TV:

  1. Transparency of costs: Guests can access a clear and concise presentation of their current room costs and any other services used via ASE-TV. This creates trust and transparency with regard to the financial aspects of the stay.
  2. Up-to-date information: The bill can be viewed in real time, so that guests are always informed about the current status of their costs. This enables them to control their expenditure and make adjustments if necessary.
  3. User-friendly display: The ASE-TV user interface is intuitively designed and offers a user-friendly display of the cost overview.
  4. Confidentiality and data protection: We attach great importance to the confidentiality and data protection of guest data. Viewing invoices via ASE-TV is secure and protected in order to safeguard the privacy of guests.

Requirement of an active PMS connection: Viewing invoices via ASE-TV requires an active and connected connection to the Property Management System (PMS). This synchronizes the data and guests have access to the latest cost information. By viewing the bill via ASE-TV, we offer your guests an additional service that improves their experience during their stay and at the same time ensures transparent billing. This function helps to boost your guests’ confidence and make their stay even more enjoyable.

Alarm clock via ASE-TV With our ASE-TV system, guests can conveniently set an alarm clock via the TV and wake up at their desired time. The most important features:

  1. Simple operation: Guests can easily set the alarm clock via the ASE-TV user interface.
  2. No additional devices: No separate alarm clock device is required in the room. Guests can use the alarm clock directly via the TV.

With this function, we offer a practical service that makes your guests’ stay more pleasant.

Sleep timer via ASE TV Our ASE TV system allows guests to use the TV to fall asleep without having to worry about having to switch it off manually. The most important features:

  1. Relaxed falling asleep: Guests can use the TV as a convenient sleep aid by using the sleep timer.
  2. Simple operation: The sleep timer can be easily set via the ASE-TV user interface.
  3. Automatic switch-off: After the set time has elapsed, the TV switches off automatically so that guests can fall asleep undisturbed.

With the sleep timer, we offer a practical service that allows guests to use the TV as a sleep aid and enjoy a restful night’s sleep.

Weather forecast via ASE-TV With our ASE-TV system, your guests have access to the current weather at their location at all times as well as a 5-day weather forecast. This function offers guests a practical way of finding out about the weather conditions and planning their activities accordingly. The most important features:

  1. Current weather: Guests can call up the current weather at their location in real time via ASE TV. This includes information such as temperature, humidity, wind speed and direction.
  2. 4-day weather forecast: In addition to the current weather, ASE-TV also offers a forecast for the next four days. Guests can thus prepare for upcoming weather conditions and plan their activities.
  3. User-friendly interface: The weather feature can optionally be integrated as an icon in the main menu so that the guest receives information about the current weather right next to their ideal welcome message.

With the weather forecast via ASE-TV, we offer your guests a practical service that enables them to find out about the current weather conditions and adapt their activities accordingly. This function helps to improve the comfort and well-being of your guests during their stay.

Hotel and surrounding area information via ASE-TV Our ASE-TV system offers guests a comprehensive source of information about their hotel and the surrounding area. From restaurant opening times and offers to things to do in the area or partner offers – your guests have everything they need at a glance. The most important features:

  1. Hotel information: Guests can find out about your hotel’s amenities and services, including room amenities, restaurants, spa offerings and more.
  2. Restaurant information: ASE-TV displays restaurant opening times, special offers and even the current menu. Guests can find out about the culinary options and plan their meals accordingly.
  3. Things to do in the surrounding area: ASE-TV provides information about local attractions, sights and activities in the area around the hotel. Guests can be inspired and plan their leisure activities accordingly.
  4. Partner offers: By integrating partner offers, guests can benefit from exclusive discounts and special offers at selected local businesses.

With the hotel and local area information on ASE-TV, we offer your guests a comprehensive platform to plan and organize their stay in the best possible way. This feature helps to improve the comfort and experience of your guests during their stay and provide them with an unforgettable hotel experience.

Digital guest directory via ASE-TV Our digital guest directory via the ASE-TV system revolutionizes the way guests receive information about your hotel. Instead of printed paper folders, guests can now access all relevant information in a simple and interactive way via the TV. This innovative solution not only enables efficient provision of information, but also effortless updating and customization. The most important features:

  1. Comprehensive information: The digital guest folder offers a comprehensive collection of information about your hotel, including room facilities, services, restaurants, spa offers, activities and much more.
  2. Interactive navigation: Guests can easily navigate through the different sections of the guest folder using the user-friendly interface of the ASE-TV system. The intuitive menu structure allows guests to quickly find the information they need.
  3. Easy updating: In contrast to printed materials, information in the digital guest directory can be easily updated and adapted. New offers, events or changes can be added in real time to ensure that guests are always kept up to date with the latest information.
  4. Environmentally friendly: By dispensing with printed paper folders, we contribute to environmental protection and reduce the consumption of paper and printer ink. Our digital solution is environmentally friendly and sustainable.
  5. Customization: The digital guest directory can be individually adapted to the needs and branding of your hotel. You can design the appearance, content and structure of the guest folder according to your own ideas.

With the digital guest directory via ASE-TV, we offer you a modern and effective way of providing guests with all relevant information about your hotel. This innovative solution not only improves the guest experience, but also makes it easier for your hotel team to manage and update information.

Messages from reception via ASE-TV With our ASE-TV system, we offer you the opportunity to send messages directly from reception to your guests. Whether it’s announcements such as the arrival of a cab or other important information, our solution enables effective communication between reception and guests. The most important features:

  1. Direct communication: Reception can send messages to individual guests or to all guests at the same time via the ASE TV system. This enables information to be transmitted quickly and efficiently.
  2. Pop-up notifications: Guests receive messages as pop-up notifications on the TV screen, even if the TV is not currently being used. This means they are immediately informed of important announcements.
  3. User-friendly interaction: guests can see the messages on the screen and have the option of confirming them. The confirmation automatically informs the reception about the status.
  4. Effective communication: Our solution makes communication between reception and guests much easier. This allows important information to be communicated quickly and ensures a smooth guest experience.

With messages from reception via ASE-TV, we offer you an innovative solution to improve communication with your guests and provide them with a first-class service. This function helps to make the exchange of information more efficient and increase the satisfaction of your guests.

With our ASE TV system, you have access to the server that controls the system at all times. You can easily manage the ASE TV server via your web browser and make changes to the system whenever it suits you. The most important features:

  1. Simple: You can access the ASE TV server via your preferred web browser, regardless of whether you are working on a computer, tablet or smartphone.
  2. User-friendly interface: The user interface of the ASE TV system is intuitively designed and offers easy navigation. You can easily access all functions and settings.
  3. Changes almost in real time: You can make changes to the ASE TV system, which are sent to the devices in a short time after confirmation on the server, whether it’s updating content, adding new functions or adjusting settings.
  4. Flexibility and control: With access to the ASE TV server, you have full control over your system. You can manage content, define user rights and customize the system according to your individual requirements.

Thanks to the ASE TV server, you are able to optimize your system at any time and adapt it to changing requirements. This flexibility enables you to provide a first-class entertainment and information offering for your guests.

Before we proceed, we need further information from you:

  • Layout preferences: Which of the layouts presented appeals to you the most? Do you have specific ideas regarding the arrangement of content and navigation?
  • Existing graphics and images and specifications: Do you already have logos, graphics or images that we can integrate into ASE-TV? Are there any brand or CI/CD guidelines that you can provide us with? This enables us to ensure that the visual appearance meets your expectations and specifications.
  • Content ideas and preferences: Do you have specific content or information that you would like to integrate into ASE-TV? This can range from general information about your company to special features or offers.

Please note: The presentation of information in ASE-TV is fully customizable and flexible. You have the option of changing all content and graphics at any time, to ensure that ASE-TV is always up to date. In addition, we offer you comprehensive training after installation, either via Teams or directly at your site (depending on your location) so that you can manage and customize all functions independently.

We look forward to working with you to make ASE-TV a valuable addition to your business. If you have any further questions or require additional information, please do not hesitate to contact us!

After you have used this form, we will send you a first draft based on your ideas and wishes. We revise this design together until it meets your expectations and is ready for implementation. The content is then installed on the server on site and tested on one of your TV sets.